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Why didn't my credit/debit card go through?

Below is a list of issues that customers often come across when trying to purchase orders online using a credit or debit card:

  • Be certain to enter the entire number with no spaces or dashes.
  • Please double check that you entered the correct expiration date, and that your card isn't expired.
  • Make sure that you are entering the correct Security Code. 
  • Make sure the billing address for your order matches the billing address that is on your credit/debit card statement.